12 tips for choosing a construction company

A methodical approach is needed for selecting a builder for a remodelling project or new construction project.

Word of mouth is far and away the most reliable form of recommendation if you have had no previous experience with a construction company.

As an experienced real estate agent, I can give you a great perspective. I know the good builders in the neighborhood and may be able to recommend one suitable for your project. I can also give you guidance on the type of improvements that will give you the best return on investment if you’re thinking of selling in the future.

When you first contact prospective candidates request examples of their work and references. Shy away from those who do not have these immediately available.

A successful relationship with your contractors is like any other – it requires trust and understanding. You should be able to strike a natural rapport with a builder who will genuinely listen to your needs and concerns, and respond by demonstrating they have understood you.

Failure to communicate is the most common reason why a relationship between a builder and their client breaks down. 

Communication is a two-way responsibility, of course. You must be open and honest about your aims for the project but reasonable in your expectations around price, payment schedules and completion dates. 

Here are 12 tips to find a great builder:

  1. Obtain quotes from no less than three companies or contractors.
  2. Check all prospective candidates carry current permits to carry out the work. 
  3. Check their online reviews. 
  4. Ask builders to declare their insurance coverage.
  5. Ask to meet the principal of each prospective company and the project manager.
  6. Seek examples and addresses of previous work, as well as client testimonials.
  7. Assess each candidate’s willingness to work with an architect – some do so only under suffrage. Their reaction is an insight into how they would treat other suppliers.
  8. Discuss how they would work with third party suppliers that you might commission independently. These could supply a kitchen, fireplace, air-conditioning unit and so on. You want in the contract their commitment to co-operate with these companies, or you’ll become a de facto project manager.
  9. Make each builder explain how they will buy materials for your work. You want them to purchase materials specifically for your job, so you are paying for what you receive. Some builders will buy in bulk and share the materials between jobs. As a result, you may be overcharged and subsidise another project.
  10. For major projects you should consider using an architect for the design, rather than drafting services that are offered by some construction companies. An architect can also then act as your project manager.
  11. Choose the builder with whom you strike the greatest rapport, or your architect recommends. Even if their quote is a little more, the value of the relationship will be priceless.
  12. Let me give you some guidance on the type of remodelling that attracts prospective buyers and higher prices when it comes time to sell.